Refund policy
Overview
At BrushKeeper.site, customer satisfaction is our top priority. We stand behind the quality of our products and want every customer to shop with confidence.
If you are not completely satisfied with your purchase, we offer free returns and refunds within 30 days of delivery.
By placing an order through our website, you acknowledge and agree to the terms outlined in this Return & Refund Policy.
Eligibility For Returns
Customers may request a return within thirty (30) calendar days from the confirmed delivery date.
To qualify for a return:
- The item must be returned within the approved return period.
- The item should be in its original condition.
- Original packaging is preferred whenever possible.
- Products showing signs of misuse, abuse, modification, or intentional damage may not qualify.
Free Return Shipping
BrushKeeper.site proudly provides free return shipping worldwide for eligible returns.
Return instructions will be provided by our support team after a return request has been approved.
Refund Process
Once the returned item has been received and inspected, we will notify you regarding the status of your refund.
Approved refunds will be issued to the original payment method used during checkout.
Depending on your financial institution, processing times may vary.
Damaged, Defective, Or Incorrect Products
If your order arrives damaged, defective, or incorrect, please contact us within seven (7) days of delivery.
Photographs may be requested to help expedite the resolution process.
Non-Returnable Items
Certain products may not qualify for return due to hygiene requirements, safety considerations, or applicable legal restrictions.
Contact For Returns
Email: PadfieldAzulay771@hotmail.com
Phone: 817-909-6627